Utilities Capability
IntellAgent™ AI Companion
Deflect peak-cycle volume from your call center with conversational AI that actually completes transactions. IntellAgent answers billing FAQs, walks customers through auto-pay enrollment, and processes payments in-conversation — 24/7, in voice and chat — with a clean hand-off to a live agent when the customer needs one.
Voice and chat interfaces
Handles billing FAQs end-to-end
Processes payments in-conversation
Hand-off to human agents when needed
Want to see it in your environment?
We’ll walk through intellagent™ ai companion against your current utilities workflow.